Working at Rosedale Care Home
36 Lansdowne Road, Luton, LU3 1EE
Operated by Chelham Healthcare Ltd
20 bedsResidential homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.8/10
Key Finding
"Staff feel like a family with supportive management and strong safety, but limited activities mean mostly routine personal care."
Safety & Risk
8/10
✓
People were protected from the risk of abuse... Risk assessments were in place and reviewed regularly... Accidents and incidents were recorded and followed up appropriately. Lessons were learned when things went wrong.
Staff Culture
8/10
✓
Staff we received feedback from enjoyed working in the service and found their roles rewarding. One staff member said, 'We are not only Care Assistants, we are a family. I am really happy to be here.'
Staffing Levels
6/10
✓
There were consistently enough staff to provide safe care and meet people's needs. One person said, 'There's always someone around to help if you need it.'
Training & Dev
7/10
✓
The registered manager was developing a range of 'Champion' roles to train staff in specialist areas. For example, infection control, dementia, safeguarding and medicines.
Management
7/10
✓
People, relatives and staff spoke positively about the approach and availability of the registered manager and the management team. One member of staff said, 'The management team is very supportive and they always listen to our concerns.'
Programmes
3/10
✕
People had regular opportunities to spend time doing things they enjoyed and were beneficial to their sense of wellbeing.
Points to consider
No details on activities or special programmes, so the job is mostly routine personal care like washing and dressing.
People had regular opportunities to spend time doing things they enjoyed and were beneficial to their sense of wellbeing.
Staffing is adequate with enough people on shift, but nothing special like low agency use or mentions of good staff retention.
There were consistently enough staff to provide safe care and meet people's needs.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews