Last updated: 10 February 2026
"Supportive management and family-oriented culture with good staffing and safety, although training lacks specialist courses and activities have no special programmes."
People were safe and protected from avoidable harm. Legal requirements were met. Managers and staff were trained in safeguarding... Medicines were audited weekly by the deputy manager, and monthly by the registered manager. Records showed that any issues identified were promptly rectified.
A staff member said, 'This is a lovely, really family-orientated place.' Staff said they were confident to raise issues with management. Staff told us they felt well supported by the management team.
There were plenty of staff on duty to meet people's needs. Since we last inspected staffing levels at the service had increased. There were now three care workers on duty during the day and two at night.
Per 2018 comprehensive inspection: Staff had access to the support, supervision and training that they required to work effectively in their roles. All new staff undertook a thorough induction programme and all staff were encouraged to take relevant qualifications.
Staff told us they felt well supported by the management team. They had regular meetings, handovers, and supervisions. A staff member said, 'I can raise anything at any time, I just speak to one of the managers. They do listen and take on board what I'm saying.'
People did different things each day, supported by staff to follow their own interests and hobbies. Since the easing of COVID-19 restrictions people were getting out and about more and making use of community facilities and resources. Regular residents meetings gave people the opportunity to... plan meals and activities.
Staff get regular training and supervisions, but no specialist courses or funded qualifications to help develop skills further.
Per 2018 comprehensive inspection: Staff training was relevant to their role and the training programmes were based around current legislation and best practice guidance and training. Staff received regular supervision.
Varied community outings and daily interests with an activities coordinator, but no special named programmes to make the job more creative and varied.
We spoke with the... activities co-ordinator... People did different things each day, supported by staff to follow their own interests and hobbies... getting out and about more and making use of community facilities.
AI Generated
Last inspected: April 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp