Working at Rosedale

The service's arrangements around fire safety required expert input to ensure that people were completely safe... we recommend that the provider considers current guidance on fire risk assessment.

People using the service, the staff and the registered manager told us there were always enough staff on shift... If there's ever a problem because of sickness, additional people are brought in.

Staff were encouraged by the provider to participate in formal courses that would lead to a nationally approved qualification. Staff told us they received regular supervision and an annual appraisal.

Staff also told us the registered manager and provider had clearly defined roles and responsibilities and worked as part of the team and that they felt supported and listened to.

People were encouraged to participate in activities run at the home and we saw people watching television, playing cards with staff and supported to go the gym... regular holidays and associations with local centres, colleges and groups.