Last updated: 10 February 2026
"A close-knit supportive team with clear management and regular training, but fire safety issues and basic activities hold it back."
The service's arrangements around fire safety required expert input to ensure that people were completely safe... we recommend that the provider considers current guidance on fire risk assessment.
A member of staff said, 'We have a close knit team of staff members who are all conscientious and caring'. Staff said that they felt supported and listened to.
People using the service, the staff and the registered manager told us there were always enough staff on shift... If there's ever a problem because of sickness, additional people are brought in.
Staff were encouraged by the provider to participate in formal courses that would lead to a nationally approved qualification. Staff told us they received regular supervision and an annual appraisal.
Staff also told us the registered manager and provider had clearly defined roles and responsibilities and worked as part of the team and that they felt supported and listened to.
People were encouraged to participate in activities run at the home and we saw people watching television, playing cards with staff and supported to go the gym... regular holidays and associations with local centres, colleges and groups.
Staffing is adequate but they bring in extra people when someone calls in sick.
If there's ever a problem because of sickness, additional people are brought in.
No dedicated activities coordinator or specialist programmes, just basic outings and games.
People were encouraged to participate in activities run at the home and we saw people watching television, playing cards with staff and supported to go the gym.
Fire safety needed outside experts to check and fix some issues found during inspection.
The service's arrangements around fire safety required expert input... We recommend that the provider considers current guidance on fire risk assessment.
AI Generated
Last inspected: December 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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