Working at Rosecroft

Staff told us they felt supported by management when they had sought advice and had seen them taken positive action to mitigate risks to people and staff. Staff told us they have confidence in raising concerns with management.

The numbers and skills of staff matched the needs of people using the service. The registered manager maintained staffing levels that were required to meet people's needs. Minimum staffing levels were maintained whilst ensuring staff received break periods.

There were effective systems in place to ensure staff had undertaken appropriate training to meet people's needs. Staff training was regularly reviewed to ensure it was up to date. Where emerging health needs were identified with people, staff undertook additional training.