Working at Rosebridge Court

Enough staff to get by but recruitment records had gaps like missing job history and undated references.

One staff file we looked at had a four-month gap in the person's employment history, and although the registered manager was able to tell us about this gap this had not been recorded. Some references had been submitted electronically through the provider portal. However, this did not automatically date the document or give the opportunity to the referee to sign

Only basic activities like chats and occasional trips with a new coordinator not yet in post.

A new activity coordinator had been appointed and was awaiting reference checks. People and their relatives told us their time was well spent... either in little chats or joining in activities