Working at Rosebery Manor Care Home
458 Reigate Road, Epsom, KT18 5XA
Operated by Redwood Tower UK Opco 2 Limited
95 bedsNursing homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.8/10
Key Finding
"Staff feel valued in a supportive environment with good training, but unclear staff retention and the manager not being registered during inspection hold it back."
Safety & Risk
7/10
✓
Medicines were managed safely. There was evidence that learning took place when errors occurred. Staff attended safeguarding training and understood their responsibilities.
Staff Culture
8/10
✓
Staff were positive about their roles and felt valued for the work they did. It is a very friendly but professional atmosphere... very supportive environment.
Staffing Levels
6/10
✓
People told us staff were available when they needed them. They said they did not have to wait when they needed care or support, which was confirmed by our observations.
Training & Dev
7/10
✓
The quality audit carried out in June 2022 recorded training compliance of 96%. Staff met regularly with their managers for supervision and appraisal.
Management
6/10
✓
The home had an effective management team which provided good leadership for staff and communicated effectively with people, relatives and professionals.
Programmes
6/10
✓
People had access to a wide range of activities and events. The home's activities programme included in-house events such as talks, quizzes and film screenings, and interest groups such as flower-arranging, singing and painting.
Points to consider
Staff numbers meet daily needs without delays, but no details on low staff turnover or minimal agency use.
People told us staff were available when they needed them. They said they did not have to wait when they needed care or support, which was confirmed by our observations.
Varied activities like quizzes, arts, music, entertainers and trips keep things interesting, but no specialist therapeutic programmes or innovations.
The home's activities programme included in-house events such as talks, quizzes and film screenings, and interest groups such as flower-arranging, singing and painting. Entertainers including singers and guest speakers visited the home regularly and trips were arranged.
Manager was in place but not registered during the inspection visit.
The home's manager was not registered with CQC at the time of our inspection but their registration was confirmed on 30 June 2022.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews