Last updated: 10 February 2026
"Staff receive strong training and feel valued in a supportive, friendly environment, but limited info on staff retention and no specialist activities programmes hold it back."
Medicines were managed safely... Staff who administered medicines received appropriate training... The sample of administration records we checked were up-to-date and accurate. Medicines were audited regularly.
Staff told us, 'It is a very friendly but professional atmosphere to work in. No matter what floor you work on, the manager's door is always open to you. It is a very supportive environment.'
People told us staff were available when they needed them. They said they did not have to wait when they needed care or support, which was confirmed by our observations.
Staff received the training and support they needed... The quality audit carried out in June 2022 recorded training compliance of 96%. Staff met regularly with their managers for supervision and appraisal.
The home had an effective management team which provided good leadership for staff... Staff were positive about their roles and felt valued for the work they did. 'The manager's door is always open to you.'
People had access to a wide range of activities and events. The home's activities programme included in-house events such as talks, quizzes and film screenings, and interest groups such as flower-arranging, singing and painting.
Staff numbers meet needs with no waiting for residents, but no info on low staff turnover or minimal agency use to make workloads easy.
People told us staff were available when they needed them. They said they did not have to wait when they needed care or support.
Varied activities like quizzes, painting and outings run by an activities team, but no specialist programmes or training for staff in therapies.
The home's activities programme included in-house events such as talks, quizzes and film screenings, and interest groups such as flower-arranging, singing and painting.
AI Generated
Last inspected: July 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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