Working at Rosebery House
2 Rosebery Avenue, Eastbourne, BN22 9QA
Operated by Spemple Limited
30 bedsResidential homes
Workplace Score
6.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.7/10
Key Finding
"A positive family-like culture with staff feeling supported and good management oversight, although staffing gets busy at peak times and activities are basic."
Safety & Risk
7/10
✓
People were protected from the risk of harm of abuse because staff knew what actions to take... Risks to people were safely managed... People received their medicines safely... Accidents and incidents were documented and responded to.
Staff Culture
8/10
✓
There was a positive culture at Rosebery House. Staff told us they felt supported by the registered manager... Staff also told us the staff team worked well together. One staff member said, 'It's all like family.'
Staffing Levels
6/10
✓
There were enough staff working each shift to support people safely. Staff told us there was generally enough staff working. However, there were times when they were busy. We recommend the provider reviews deployment of staff at peak times during the day.
Training & Dev
6/10
✓
Staff received regular training and competency assessments which helped to ensure they had the knowledge and skills to look after people. They also completed training which was regularly updated. After each training, staff completed a questionnaire to check their knowledge and understanding.
Management
7/10
✓
Visiting health and social care professionals spoke highly of the registered manager and staff. The registered manager had good oversight of the service.
Programmes
5/10
!
Per 2019 comprehensive inspection: staff offered music on TV, manicures, animal visits from local farm bringing kittens, Dog Bingo, walks in garden or to local park.
Points to consider
Staffing is adequate overall but gets busy at peak times like lunch with frailer residents needing more help.
At lunch time we saw that staff were busy serving meals and supporting people to eat their meals... One staff member told us, 'When I started working here it was ok but people have become older and frailer and now need more support at mealtimes.' We recommend the provider reviews deployment of staff at peak times during the day.
Only standard training with competency checks and no mention of specialist courses or funded qualifications.
Staff received regular training and competency assessments which helped to ensure they had the knowledge and skills to look after people.
Basic activities like music, manicures and animal visits but no dedicated coordinator or innovative programmes.
Per 2019 comprehensive inspection: staff gave people a manicure... A local farm brought different animals to the home... put music on the TV... went for a walk in the garden or out to the local park... Dog Bingo.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews