Working at Roseberry Court

People told us they felt safe with the staff who supported them. Staff had received training in safeguarding and felt confident in the processes in place to report any concerns.

The culture at the service had significantly improved since our last inspection. Teamwork had improved and staff were highly motivated and told us they felt valued.

Staff told us there were enough staff to meet people's needs. The registered manager had robust oversight of staff rotas, which showed there were enough staff on each shift.

Staff received appropriate ongoing support, supervision and training to carry out their roles. One staff said, 'We are very well supported; we have regular supervisions and managers are very approachable.'

People and staff spoke positively about the management of the service and their openness to feedback. The management team was approachable, maintained regular communication, and listened to the views of others.