Last updated: 10 February 2026
"Stable management, well-trained staff and a positive culture of safety and trust stand out, but limited activities and routine care without a dedicated programme hold it back."
The provider had a proactive and positive culture of safety, based on openness and honesty... The services medicines systems were now well-organised and safely managed... Systems were now in place to ensure risks to people were routinely assessed, monitored and reviewed.
Managers and staff had a shared vision and culture based on listening, learning and trust. Staff were valued by the managers who helped them develop in their roles and supported them with their wellbeing.
Staffing levels matched the staff duty rota on the day of our site visit... There service had no staff vacancies at the time of this assessment.
Staff were now suitably trained and supervised... all staff had now received up to date training in learning disability and autism awareness, moving and handling, the safe management of medicines, and safeguarding adults... staff now received regular formal supervision meetings.
The provider had recruited a new permanent management team which included a suitably skilled, knowledgeable and experienced service manager, deputy and head of area manager. These managers were visible in the care home and had brought some much-needed stability to the service.
The service had reopened the sensory room which had recently been redecorated and fitted with new sensory equipment... people had more opportunities to participate in community-based social activities and events.
The job is mostly routine personal care with just a sensory room and some community outings, no dedicated activities coordinator or varied structured programme.
the service had reopened the sensory room... more opportunities to participate in community-based social activities and events
Staffing is adequate to meet needs with no vacancies, but no mention of long-serving teams or extra staff for unhurried care.
Staffing levels matched the staff duty rota... no staff vacancies at the time of this assessment.
AI Generated
Last inspected: February 2025
Management Quality
Well-led: Good
Direct feedback from current and former employees

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