Working at Rosebank Care Home

Systems were in place to keep people safe from the risk of abuse and lessons were learnt from events which occurred. Staff had completed safeguarding training and were knowledgeable about abuse indicators and reporting procedures.

There were sufficient qualified, skilled and experienced staff. The staffing rotas showed the right amount of suitably skilled and experienced staff were on duty each day and night.

Staff received regular formal supervisions and a yearly appraisal enabling them to discuss and review their work, performance, training and development needs. Staff were provided with the training they needed for their role.

Staff spoke positively about the management team telling us they were very approachable and supportive. People and family members shared positive comments about managers including 'Fabulous managers' and 'Can talk to them anytime'.

People took part in a variety of meaningful activities and learning opportunities both at home and in their local community. People were supported to maintain and develop skills including cooking, cleaning tasks and travelling using public transport.