Working at Roseacre
St Winnolls, Torpoint, PL11 3DX
Operated by Roseacre Care Limited
22 bedsResidential homes
Workplace Score
3.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 3.0/10
Key Finding
"Some staff activities and recruitment processes exist, but no permanent manager, missing training records, and unmonitored incidents create major weaknesses."
Safety & Risk
2/10
✕
Incidents were not consistently recorded and there was no oversight of accidents and incidents to enable managers to identify patterns.
Staff Culture
4/10
!
A member of staff commented, “I would not recommend Roseacre to anyone, and certainly would not entertain the idea of placing a relative of mine there.”
Staffing Levels
4/10
!
Safe recruitment processes were not consistently followed in line with the service’s policy. Not everyone had 2 references on file.
Training & Dev
2/10
✕
We asked to review records for staff training. These were not made available for inspection either on-site or in the week following the inspection visit.
Management
2/10
✕
There had been no registered manager in post for 21 months at the time of the inspection.
Programmes
3/10
✕
A member of staff provided craft-based activities one day a week. The rest of the time any activities were dependent on staff having the time to organise them.
Points to consider
No permanent manager for 21 months, so leadership and oversight are seriously lacking.
There had been no registered manager in post for 21 months at the time of the inspection.
No training records available, so hard to know if staff skills are up to date.
We asked to review records for staff training. These were not made available for inspection either on-site or in the week following the inspection visit.
Incidents and accidents not always recorded or reviewed, and medication records have gaps.
Incidents were not consistently recorded and there was no oversight of accidents and incidents to enable managers to identify patterns.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews