Working at Rose Water Place Care Home
Tuscany Way, Maidstone, ME17 3ZB
Operated by Barchester Healthcare Homes Limited
66 bedsResidential homes
Workplace Score
5.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.0/10
Key Finding
"Staff praised the open friendly manager and felt supported with positive supervision, but gaps in specialist training and medicines record errors need fixing."
Safety & Risk
4/10
!
We randomly counted some people’s medicines and found they did not match the count on people’s records.
Staff Culture
6/10
✓
Staff told us they felt supported by the management, they had received reflective supervision which staff described as positive.
Staffing Levels
5/10
!
People told us, there were mainly enough staff, though at weekends and at night they sometimes had to wait longer when they pressed their call bell.
Training & Dev
4/10
!
Staff had not always received training in how to support people with specific health conditions.
Management
6/10
✓
Staff were complimentary about the registered manager stating they were open, friendly and could be approached at any time.
Programmes
4/10
!
People had access to activities and local community groups.
Points to consider
Staff have not had enough specialist training for conditions like epilepsy and Parkinson's.
Staff had not always received training in how to support people with specific health conditions.
Medication records had errors like stock counts not matching and unsigned changes.
We randomly counted some people’s medicines and found they did not match the count on people’s records.
Only basic access to activities and community groups, no structured programme or coordinator.
People had access to activities and local community groups.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews