Last updated: 10 February 2026
"Excellent safety and staff training with effective deployment and positive culture, but no registered manager yet and unstructured activities hold it back."
Risks were safely managed, and people were kept safe from abuse. Improvements to records and staff knowledge meant people now lived in a safe environment.
Staff spoke positively about the improved ethos of the service. Staff were enthusiastic to continue to improve.
Staff were now deployed effectively around the home to ensure people's needs were met. People who required a staff member to continuously support them now had this support.
Staff had received increased training. This training was specific to people's individual needs. Staff now had excellent knowledge on how to support people effectively.
The manager was in the process of registering with the Care Quality Commission. We require ongoing evidence that the service has sustained these improvements.
People expressed their interests and were supported to follow these. For example, one person had expressed an interest in going to work, so a voluntary position had been arranged. People were also encouraged to access community activities.
No fully registered manager yet, and recent fixes need to be shown to last long-term.
The manager was in the process of registering with the Care Quality Commission. We require ongoing evidence that the service has sustained these improvements.
No dedicated activities coordinator or structured programme, so the role focuses on routine care plus basic outings and interests.
People were supported to follow their interests, for example a voluntary position had been arranged and access to community activities which they had chosen.
AI Generated
Last inspected: August 2019
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp