Working at Rose Lodge Exmouth

Peoples' medicines were managed and administered safely by trained staff... Safeguarding systems and practice protected people... Staff were knowledgeable about how to identify and respond to safeguarding concerns

Staff said they were well supported... Comments included, 'This is a good place to work. I love it here.' and 'I love my job... The support is amazing and I couldn't imagine working anywhere else.'

There were sufficient staff to meet people's care needs. Since the last inspection the provider had increased staffing levels to better meet people's physical, emotional and social needs. Staff said there were enough staff on duty

Staff had undertaken 'Immersive dementia training'... All care staff had been enrolled on an eight month 'Butterfly Household Model of Care' training course... Supervision and appraisal of staff was effective

The provider led a culture that ensured models of best practice were followed... Staff told us, 'This place has got just better and better. It's a home, not just a work place. It feels like a family.' and 'I enjoy coming to work every day. The support is amazing'

There was an exceptional 'Active Living Programme'... A Rose Lodge choir had been formed... Regular skittle games... Exmouth in Bloom festival; art sessions... pampering sessions and hand massages