Last updated: 10 February 2026
"Approachable management and supportive culture with strong safety and training, but uncertainty on staff stability and basic activities."
2021 IPC inspection: assured on preventing infections, PPE use, testing, outbreak management; Per 2018: good risk assessments, safe medicines, confident reporting.
Per 2018 comprehensive inspection: staff feel supported by approachable management, useful supervisions, confident concerns addressed, proud of team.
Per 2018 comprehensive inspection: people supported by sufficient numbers of suitably skilled staff to meet needs in relaxed unhurried manner.
Per 2018 comprehensive inspection: staff access e-learning, face-to-face training, role-specific inductions, encouraged to expand skills, regular supervision and appraisals.
Per 2018 comprehensive inspection: registered manager approachable with open-door policy, listens and acts, regularly helps on the floor.
Per 2018 comprehensive inspection: activity coordinators provide varied group and individual activities, outings, entertainers based on interests.
Staff numbers are enough for unhurried care, but no details on agency use or long-term team stability.
Everyone we spoke with confirmed people were supported by sufficient numbers of suitably skilled and knowledgeable staff to meet their needs in a relaxed and unhurried manner.
Varied activities with coordinators and outings, but no specialist programmes or innovative approaches.
The service had an activity coordinator who had the knowledge, skills and resources to support people in a range of activities... An external entertainer was performing... One person loves to run... we arranged for this person to go on a local fun run.
AI Generated
Last inspected: September 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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