Last updated: 10 February 2026
"Supportive management and good training with regular supervision, but basic activities and no clear staff retention hold it back."
Appropriate safeguarding procedures were in place and staff understood their responsibility... One incident related to a medicine administration error and again steps had been taken to reduce the risk of a re-occurrence.
Staff and people spoke positively about the senior staff at the service.
Staff told us there were enough staff working at the service and we saw throughout the inspection they had time to support people in a timely manner.
Records showed staff had access to on-going training including about learning disabilities and autism... Staff had regular one to one supervision meetings with their line manager.
Staff told us they found [registered manager] to be supportive. One member of staff said, '[Registered manager] is nice. They look after you... When we are busy they are helping to prepare the food.'
Activities at day centres included pottery, arts and crafts and dancing. The service supported people to access community based activities including visiting cafes, shops, parks and the cinema.
Only basic activities like arts and crafts, dancing, and trips to cafes, shops, and parks, no dedicated coordinator or specialist programmes.
Activities at day centres included pottery, arts and crafts and dancing. The service supported people to access community based activities including visiting cafes, shops, parks and the cinema.
Staffing is adequate with enough staff on duty, but no details on staff retention, long-serving team, or agency use.
The service had enough staff to support people in a safe manner and staff told us there were enough staff working at the service.
AI Generated
Last inspected: May 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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