Working at Rose House Residential Care Home
1A St. Georges Square, Lytham St. Annes, FY8 2NY
Operated by Fylde Care Group Limited
22 bedsResidential homes
Workplace Score
4.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 4.8/10
Key Finding
"Enthusiastic staff with clear roles and sufficient staffing, but serious medicines safety issues and poor quality checks hold it back."
Safety & Risk
3/10
✕
The provider had not ensured medicines were always managed safely and properly. During the inspection we witnessed unsafe administration practices, found medicines were not always stored in line with manufacturers' and clinical guidance.
Staff Culture
6/10
✓
Staff were enthusiastic and had a clear understanding of their roles. A staff member told us, 'Management are good. [Provider] is passionate.'
Staffing Levels
5/10
!
The service was staffed sufficiently to meet people's needs safely. However, they had not ensured they kept all records related to staff recruitment which were required.
Training & Dev
/10
✕
Not covered in this targeted safe and well-led inspection report.
Management
4/10
!
The provider's systems to assess, monitor and improve the quality of the service had not identified and addressed the shortfalls highlighted in this report.
Programmes
/10
✕
Not covered in this targeted safe and well-led inspection report.
Points to consider
Serious problems with medicine safety like unsafe ways of giving out meds, bad storage of strong painkillers, and missing records.
we witnessed unsafe administration practices, found medicines were not always stored in line with manufacturers' and clinical guidance and found inconsistencies in people's medicines records.
Bosses' quality checks and audits missed big issues with safety and care records.
The provider's systems to assess, monitor and improve the quality of the service had not identified and addressed the shortfalls highlighted in this report.
Hiring new staff misses keeping full job histories and references as required.
they had not ensured they kept all records related to staff recruitment which were required. This included full employment histories and references.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2021
Requires improvement
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews