Last updated: 10 February 2026
"Staff feel supported by management with good training and a positive culture, but inconsistent records for as-needed medicines and limited activities hold it back."
2022: assured provider preventing infections, using PPE effectively, testing, clean premises; per 2018: good safeguarding and risks managed, but 'PRN medicines... records... wasn't being completed consistently'
Per 2018 comprehensive inspection: 'Care workers we spoke with knew what was expected of them and enjoyed working at the home. Staff felt supported by the management team'
Per 2018: 'we found there was enough staff with the right skills... One relative said, "The staff are plentiful, they encourage people to do things independently, and they give them lots of time"'; 2022: measures to mitigate COVID-19 staff pressures
Per 2018 comprehensive inspection: 'Most staff were qualified to NVQ Level 2 or 3 in care... regular supervision sessions... annual appraisal, which focused on their practice and professional development'
Per 2018 comprehensive inspection: 'Staff felt supported by the management team and told us they could speak with them at any time. One care worker said, "I get plenty of management support through coaching."'
Per 2018 comprehensive inspection: recruiting activity coordinator; interim 'cookie jar' for one-to-one activities based on preferences; gardening club and sensory garden
No permanent activities coordinator yet, so mainly staff-led one-to-one sessions from a cookie jar and gardening club, not a full varied programme
The registered manager was in the process of recruiting an activity co-ordinator... In the interim period... using a 'cookie jar.' The service had also set up a gardening club
Records not always complete for extra medicines given as needed and the reasons why
PRN medicines... there needed to be a record kept when PRN medicines had been administered and the reasons why... however, this wasn't being completed consistently
Staff shortages from COVID put pressure on the team, even though they had ways to manage it
The provider told us they had measures in place to mitigate the risks associated with COVID-19 related staff pressures
AI Generated
Last inspected: July 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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