Last updated: 10 February 2026
"Supportive management, happy valued staff, and safe practices, although some relatives question staffing levels and finding staff at times."
Staff received training in safeguarding and knew how to report any concerns. People's medicines were managed safely with regular audits.
All staff we spoke with said how happy and valued they felt in their roles. One staff member said, 'I love it here. Morale is really good and we all support each other.'
There were enough staff on duty to meet people's needs. Staff did not appear rushed and were available when people needed them.
Staff spoke positively about their induction and ongoing training. There were systems in place to monitor training and when it needed to be refreshed.
The registered manager and deputy were praised for their supportive and approachable manner and their visible presence at the service.
There was a programme of events and activities taking place and staff worked hard to tailor these to the individual needs of people living in the home.
Staffing is adequate and meets needs, but some relatives question levels and say it's hard to find staff at times.
Some relatives questioned staffing levels, giving examples such as not being able to find a member of staff to let them out of the building.
Only standard induction, training monitoring, and supervision with no specialist courses or funded qualifications.
Staff spoke positively about their induction and ongoing training. An online provider of training was used and this automatically generated alerts.
Activities include gardening, painting, and group events, but no dedicated coordinator or specialist therapeutic programmes.
People had opportunity to socialise and follow interests. One person said, 'I get involved in the gardening... I've been doing some painting today.'
AI Generated
Last inspected: November 2021
Management Quality
Well-led: Good
Direct feedback from current and former employees

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