Last updated: 9 February 2026
"Supportive management, good training, positive culture, and varied activities, although staffing deployment sometimes means people wait for support."
People felt safe living in the home, there were appropriate processes in place to ensure their safety. Staff had completed safeguarding training... Accidents and incidents were recorded and analysed.
Staff said the management team were supportive and believed it was a nice place to work with a good staff team.
there was adequate staffing to keep people safe. Although deployment meant some people sometimes had to wait for support. Staff said they had raised their concerns with the management team regarding staffing levels.
Staff received a comprehensive induction when they started at the service, which included shadowing experienced staff. Staff were supported to gain vocational qualifications in care; as well as training to support them carry out their role.
The home had a clear leadership and management structure in place which both staff and people were aware of. Staff said the management team were supportive.
There were a range of activities available including music and movement, reminiscing, ball games, nail care. External singers came fortnightly, and animals also attended as form of pet therapy.
Staff numbers are enough for safety but staff run around busy all day and people sometimes wait for help.
The staff never stop on here, they run around all day up and down trying to keep an eye on us." "deployment meant some people sometimes had to wait for support."
Some painkiller instructions and medication records had gaps that were fixed on the inspection day.
We did find, in some cases, protocols to guide staff on these types of medicines were missing... We did raise some additional concerns over the administration recording and these were promptly addressed.
AI Generated
Last inspected: April 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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