Working at Rose Court Care Home
253 Lower Road, London, SE8 5DN
Operated by Agincare (Southwark) Limited
64 bedsResidential homes
Workplace Score
5.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.1/10
Key Finding
"Staff love working there with good training and engaging activities, but unsafe medicines handling and weak oversight hold it back."
Safety & Risk
3/10
✕
Medicines not always managed safely: high risk medicines lacked person-centred risk assessments, some expired, time-critical not always timely
Staff Culture
6/10
✓
Staff said 'I love working here; love looking after the residents. We all work as a team'; leaders visible and supportive, staff felt listened to
Staffing Levels
5/10
!
There were enough staff with the right skills, qualifications and experience; staffing levels were appropriate during assessment
Training & Dev
6/10
✓
Staff told us they were up to date with mandatory training; training matrix showed completion in dementia awareness, medicines, MCA, DoLS and others
Management
4/10
!
Provider had governance systems in place to monitor quality but these were not always effective regarding medicines management: 'medicines checks and audits... had not identified the concerns'
Programmes
6/10
✓
Activities coordinator ran themed events like Caribbean, Diwali, exercises, painting; people said 'There’s plenty to do here'
Points to consider
Medicines not handled safely, with expired drugs found and no risk plans for high-risk ones like blood thinners and insulin.
We saw some medicines in the trollies had expired... not appropriate medicines risk assessments for people who were prescribed with high-risk medicines, such as anticoagulants and insulin
Some care staff say there are not enough people on shift to meet residents' needs properly.
Some staff told us they felt there was a shortage of staff. A staff member told us, “There are not enough staff to meet people’s needs
Managers' checks and audits missed the medicines problems, so oversight of safety isn't reliable.
medicines checks and audits that were in place had not identified the concerns we found during this assessment
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2025
Requires improvement
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews