Working at Rose Court
12 Bradgers Hill Road, Luton, LU2 7EL
Operated by Parkcare Homes (No.2) Limited
11 bedsResidential homes
Workplace Score
6.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.5/10
Key Finding
"Staff feel supported and valued in an open culture with strong safety practices, but basic activities and occasional staffing shortages hold it back."
Safety & Risk
8/10
✓
Per 2020 inspection: We were assured that the provider was using PPE effectively and safely, making sure infection outbreaks can be effectively prevented or managed, and promoting safety through the layout and hygiene practices of the premises.
Staff Culture
7/10
✓
Per 2018 comprehensive inspection: Staff spoke positively about their work and told us they received good support from the registered manager. None of the staff we spoke with had any concerns about how the service was being run and told us they felt valued.
Staffing Levels
6/10
✓
Per 2018 comprehensive inspection: There were adequate staff deployed to keep people safe and meet their needs. Staff told us there was not always enough staff but there was an ongoing recruitment drive. Per 2020 inspection: People were cared for exclusively by the home's own staff.
Training & Dev
6/10
✓
Per 2018 comprehensive inspection: Staff completed an induction when they started working at the service and there was an ongoing training programme in place, so that staff continued to receive regular updates. Records showed that staff received regular one to one supervisions.
Management
7/10
✓
Per 2018 comprehensive inspection: Staff spoke positively about their work and told us they received good support from the registered manager. Staff told us there was an open and inclusive culture at the service and they felt able to approach the registered manager if they needed advice.
Programmes
4/10
!
Per 2018 comprehensive inspection: People continued to be supported to participate in a range of activities. Records showed that activities were planned and completed. Staff supported people to be involved in their local community and they regularly made trips to local shops, pubs and other amenities.
Points to consider
Only basic outings to shops and pubs plus some hobbies, no activities coordinator or special programmes so days are mostly routine care.
Per 2018 comprehensive inspection: Records showed that activities were planned and completed. Staff supported people to be involved in their local community and they regularly made trips to local shops, pubs and other amenities.
Staff said there were not always enough of them so they covered shifts with overtime while recruiting more.
Per 2018 comprehensive inspection: Staff told us there was not always enough staff but there was an ongoing recruitment drive to build up staffing levels on a more permanent basis. We were told by staff that cover was provided by staff undertaking overtime.
Just standard induction, updates, and supervisions, nothing specialist or extra development mentioned.
Per 2018 comprehensive inspection: Staff completed an induction when they started working at the service and there was an ongoing training programme in place, so that staff continued to receive regular updates.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2018
Good
Safe
✓
Good
Effective
!
Requires improvement
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews