Last updated: 9 February 2026
"Open approachable leadership and strong safety practices with good teamwork, but unclear staff retention and basic activities."
Staff were trained in safeguarding procedures and demonstrated they understood potential signs and symptoms that may indicate abuse. People received their medicines safely and as prescribed with robust audits.
All the staff we spoke with said that good teamwork was in place, with good communication, and values which put people first.
There were enough staff deployed to meet people's needs in a timely manner. Staff rotas showed that staffing was consistent.
Staff received consistent support and supervision from the registered manager. Staff were also supported to develop themselves through vocational qualifications in care and support.
The registered manager was described as open, honest and approachable. Staff felt listened to and described good communication within the service.
Activities were arranged by an activity co-ordinator who provided a range of activities... ranged from scrabble, quizzes, art class, reminiscence and trips out.
Staff numbers are enough for needs, but no details on retention or agency use to show stable team.
There were enough staff deployed to meet people's needs in a timely manner. Staff rotas showed that staffing was consistent.
Activities include quizzes, art and trips by a coordinator, but no specialist programmes or innovative approaches.
Activities ranged from scrabble, quizzes, art class, reminiscence and trips out.
AI Generated
Last inspected: September 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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