Last updated: 10 February 2026
"Managers lead by example with good training and an open culture, but staffing fluctuates day to day and activities lack specialist programmes."
We were assured the service were following safe infection prevention and control procedures to keep people safe.
Per 2018 comprehensive inspection: An open and honest staff team culture was in place.
Per 2018 comprehensive inspection: There were enough staff with the necessary skills to support people.
Per 2018 comprehensive inspection: They also supported staff to access training specific to meeting people's needs, such as Dementia.
Per 2018 comprehensive inspection: The registered managers led by example and ensured staff had the right skills and values.
Per 2018 comprehensive inspection: People were supported to follow their interests and take part in social activities. The activities coordinator told us it all depended on what people wanted.
Staff numbers meet residents' needs but vary day to day, with no info on low staff turnover or agency use.
Staffing levels fluctuated on a day to day basis according to the support each person needed. Per 2018 comprehensive inspection.
Varied activities run by a coordinator like outings, hobbies and animal visits, but no specialist therapeutic programmes.
staff arranged an outside ballet performance... bridge classes... local school choir visits, external singers, artists, and visits by various animals including pets such as therapy ponies. Per 2018 comprehensive inspection.
AI Generated
Last inspected: December 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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