Last updated: 9 February 2026
"Staff feel like family with a brilliant supportive manager and good training, but staffing and activities hold it back."
All staff... provided with safeguarding training... Medicines... stored securely... MAR fully completed... robust recruitment procedures... risk assessments regularly reviewed.
Staff told us... 'I love it here. There is not a morning where I don't wake up happy to come to work,' 'She [registered manager] is brilliant'... 'we really are a family here.'
We checked the staffing rota... and found these numbers were maintained. We found staff were visible throughout the home and responded to people's requests... in a timely manner.
Staff training matrix showed mandatory training... and dementia awareness. New staff completing Care Certificate. Supervision and appraisal matrix showed staff provided with regular supervision.
People and relatives spoke positively about the registered manager... 'Lovely' and 'Kind.' Staff told us... 'She [registered manager] is brilliant. She always has an open door'
Service employed two activity workers... variety of activities were available. For example, arts and crafts, trips out, armchair exercise and parties for special events.
AI Generated
Last inspected: June 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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