Last updated: 10 February 2026
"Robust safety, enough staff and positive culture, but no registered manager yet and only basic activities."
Risks to people were assessed and risk assessments were robust and being regularly reviewed... effective monthly accident and incident analysis. Trends, patterns and commonalities were considered with clear actions recorded.
Staff comments included, 'The manager is approachable, you can go to them with anything, and they will make the changes, it's really improved' and, 'There has been a massive difference.'
There were enough staff to meet people's needs and keep them safe, and we saw a high staff presence in communal areas.
Staff had received the training they required to fulfil their roles, and the manager was monitoring the training matrix to ensure compliance.
At the time of our inspection there was not a registered manager in post. A new manager had been in post for 4 weeks.
Activities were taking place which were suitable to people's abilities and interests.
No permanent manager registered yet, new one only started 4 weeks ago.
At the time of our inspection there was not a registered manager in post. A new manager had been in post for 4 weeks.
Basic activities only, no structured programme or coordinator to vary the role beyond routine care.
Activities were taking place which were suitable to people's abilities and interests.
Only standard training and some supervisions, no specialist courses or funded qualifications.
Some staff supervisions had been completed with the new manager and a schedule was being followed to ensure supervisions would be completed in a timely manner.
AI Generated
Last inspected: February 2024
Management Quality
Well-led: Good
Direct feedback from current and former employees

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