Last updated: 9 February 2026
"Staff enjoy working together with good training, but infrequent audits and medication record issues hold it back."
Per 2019 comprehensive inspection: Medicines administration records when handwritten were not always signed and rarely by two people. Some bottles and creams had not been dated when opened.
Per 2019 comprehensive inspection: Staff told us they enjoyed working at the home and worked well with each other supporting each other whilst at work.
Per 2019 comprehensive inspection: People were supported by enough suitably recruited staff. People's needs were met in a timely way.
Per 2019 comprehensive inspection: There was an annual programme of training which we saw had been completed by staff and those responsible for the administration of medicines had their competency tested.
Per 2019 comprehensive inspection: Audits used to measure the safety and quality of services provided were minimal and in general were not frequent enough to drive improvement in a timely way.
Per 2019 comprehensive inspection: Staff supported people weekly to access community for music, attend sports centre, go for short walks, and cook independently.
Managers do not do frequent audits or use them well to spot and fix issues quickly.
Audits used to measure the safety and quality of services provided were minimal and in general were not frequent enough to drive improvement in a timely way. (Per 2019 comprehensive inspection)
Medication records are not always signed by two staff, and some opened bottles are not dated.
We found medicines administration records (MAR) were accurate but when they were handwritten they were not always signed and rarely by two people. Some bottles and creams had not been dated when opened. (Per 2019 comprehensive inspection)
No activities coordinator or structured programme, just basic outings and support for personal interests like music and walks.
One person had a specific interest in music and had a very large collection... staff supported them weekly to access the community... attend the sports centre... go out for lots of short walks. (Per 2019 comprehensive inspection)
AI Generated
Last inspected: March 2020
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

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