Working at Rons Place
4 Cardiff Grove, Birmingham, B37 5EY
Operated by The Maples Residential Care Home Limited
4 bedsResidential homes
Workplace Score
5.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.2/10
Key Finding
"Staff feel valued and well supported by managers, but training records show gaps in specialist areas and activities lack structure."
Safety & Risk
5/10
!
Some risk assessments had not been updated as required... Whilst this information was not always up to date, staff had a good knowledge of people's needs.
Staff Culture
7/10
✓
The majority of staff told us they felt well supported... 'I feel valued. They [managers] ensure we are okay. We are encouraged to go to the manager if there are any problems.'
Staffing Levels
5/10
!
Relatives told us they felt there were enough staff to meet people's needs. Most staff we spoke with agreed there were enough staff to meet people's needs.
Training & Dev
4/10
!
The registered manager did not keep up to date and accurate training records... the matrix showed no staff had completed training on how to support people with learning disabilities, dealing with challenging behaviour.
Management
5/10
!
People, relatives and the majority of staff felt well supported by managers, and felt the home was well run.
Programmes
4/10
!
People were supported to maintain any hobbies or activities they enjoyed, and we saw people went out according to their preferences... 'We are going to the pictures this morning.'
Points to consider
Training records are not up to date and show gaps in specialist courses like supporting learning disabilities and challenging behaviour.
the matrix showed no staff had completed training on how to support people with learning disabilities, dealing with challenging behaviour, or supporting people to manage mental health difficulties or anxiety.
No activities coordinator or structured programme, so the role is mostly routine care with occasional outings and hobbies.
People were supported to maintain any hobbies or activities they enjoyed, and we saw people went out according to their preferences throughout the day.
Usually just one carer on duty during the day, sometimes stretched when supporting outings.
one staff member told us they felt there were not enough staff to safely support people to go out, and that they had raised this issue with the provider but no action had been taken.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2017
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews