Working at Romford Nursing Care Centre
107 Neave Crescent, Romford, RM3 8HW
Operated by RCH Care Homes Limited
114 bedsNursing homes
Workplace Score
6.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.3/10
Key Finding
"Strong management and positive staff culture, but basic activities without a dedicated coordinator and relatives' staffing concerns hold it back."
Safety & Risk
6/10
✓
Medicines were mostly managed in a safe way. We have made a recommendation to follow best practice so wording in some medicine protocols was clearer.
Staff Culture
7/10
✓
The staff had a positive and open culture. Staff spoke positively about the registered manager and the changes they had made since joining the service.
Staffing Levels
6/10
✓
Staffing levels had improved since our last inspection and the provider was actively engaging in recruitment. Rotas appeared to show levels never dropped below need required but relatives had mixed views.
Training & Dev
6/10
✓
Staff had received training and supervision to support them in their roles. Staff received an induction when they started working at the service.
Management
7/10
✓
People, relatives and staff thought highly of the management. The registered manager was attempting to embed a wellbeing focus at the service.
Programmes
5/10
!
People were supported to undertake suitable activities they could enjoy. Photographs showed people participating in regular activities and special occasions like birthday celebrations and garden parties.
Points to consider
Only basic activities like parties and personalised occupations mentioned, no dedicated coordinator or specialist programmes to make the role more varied.
Photographs showed people participating in regular activities and special occasions. We also saw a local newspaper article showing a person who lived at the service assisting with hair dressing.
Staffing is adequate with rotas matching needs but relatives say they could use more staff and agency covers shortfalls.
Similar to our last inspection in August 2020, people and relatives had mixed views on staffing levels and staff turnover. A relative told us, 'They could always use a few more'.
Only standard training and induction with supervision, no funded qualifications or career development paths.
Staff received training to assist them to do their job. Training was provided online or in person. Staff received an induction... Inductions were recorded by management.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2021
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews