Working at Romford Grange Care Home
144 Collier Row Lane, Romford, RM5 3DU
Operated by Healthcare Homes (Spring) Limited
41 bedsNursing homes
Workplace Score
6.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.1/10
Key Finding
"Staff feel valued by strong management and safety is well-managed, but basic activities and agency staffing hold it back."
Safety & Risk
7/10
✓
Safeguarding systems in place with trained staff, risks assessed and managed, medicines safely administered by competent nurses, incidents recorded with lessons learned.
Staff Culture
6/10
✓
A positive person-centred culture was promoted; staff, people and relatives spoke positively about the registered manager and felt supported.
Staffing Levels
6/10
✓
There were enough staff working at the service to meet people's needs, guided by dependency tools, with systems using existing or agency staff to cover shifts.
Training & Dev
6/10
✓
Staff received induction, training on safeguarding, moving and handling, dementia and Parkinson's, and regular supervision from senior staff.
Management
7/10
✓
People, relatives, and staff thought highly of the management. The registered manager had an 'open door' policy and staff said 'The Manager looks after us, they reward us'.
Programmes
4/10
!
People took part in basic activities like bingo, quizzes, music, dancing, barbecues, parties and handicrafts.
Points to consider
Only basic activities like bingo, quizzes and barbecues, no dedicated coordinator or specialist programmes to make the job more varied and fulfilling.
We do activities... bingo, eye spy, quiz, music, dancing…We did a barbecue with family and residents.
Staffing is adequate but uses some agency staff to cover shifts, nothing extra like great retention or low workloads.
Systems in place, such as using existing and or agency staff to cover shifts, to ensure people's needs were met.
Only standard training like safeguarding and dementia courses, no specialist qualifications or career development funded.
Training topics included safeguarding, moving and handling and nutrition and hydration... recently did dementia and Parkinsons training.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews