Working at Roland Residential Care Homes - 6 Old Park Ridings
Winchmore Hill, London, N21 2EU
Operated by Roland Residential Care Homes Limited
10 bedsResidential homes
Workplace Score
5.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.6/10
Key Finding
"Good management relationships, supportive culture and engaging activities programmes, but staff sometimes overworked handling difficult behaviours and training is basic."
Safety & Risk
6/10
✓
Per 2020 inspection: We were assured the service were following safe infection prevention and control procedures. Per 2018: Medicines managed safely with good oversight despite minor errors.
Staff Culture
6/10
✓
Per 2018 comprehensive inspection: Staff told us they felt well supported. The service promoted a positive and person-centred culture.
Staffing Levels
5/10
!
Per 2018 comprehensive inspection: There were enough staff on duty to meet people's needs and wishes.
Training & Dev
5/10
!
Per 2018 comprehensive inspection: Staff completed appropriate training for their role. New staff completed the care certificates. They received effective supervision and annual appraisals.
Management
6/10
✓
Per 2018 comprehensive inspection: The registered manager had good relationships with staff and with people living in the home. All made positive comments about the manager.
Programmes
6/10
✓
Per 2018 comprehensive inspection: Programme of group activities including exercise classes and art and crafts, monthly large group outings such as to the London Eye or zoo, annual Butlins holiday.
Points to consider
Staffing is adequate but some residents said staff seemed overworked handling difficult behaviours.
Two people said that they thought staff were overworked and there weren't enough staff. When we looked into this further we found that people were concerned that the behaviour of some people was difficult for staff to manage. Per 2018 inspection.
Only standard training like the care certificate and supervisions, nothing specialist or extra development.
Staff completed appropriate training for their role. New staff completed the care certificates... They received effective supervision... annual appraisals. Per 2018 inspection.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews