Last updated: 10 February 2026
"Staff feel supported by a visible manager and safeguarding is strong, but no details on staff stability or specialist training."
Staff had received training in safeguarding which was refreshed each year. Staff were able to explain different types of abuse and understood how to report any concerns. People's individual risks were well documented.
We observed warm and friendly interactions between staff and people. Staff knew people well and there was a warm, pleasant atmosphere within the home.
There were enough staff to ensure person centred care. Where people required support for appointments or to access the community, the registered manager told us that this was accounted for and extra staff put on duty if necessary.
Staff received regular training and the registered manager had a system in place to show when staff needed to refresh training. Staff told us and records confirmed that staff were supported through regular supervisions and yearly appraisal.
Staff were positive about the registered manager and said that they felt able to ask for guidance and support at any time. The registered manager was visible around the home.
The home also organised in-house activities available to all people including a dancing group, baking group, foot massage and swimming group. The home organised a weekly meal out... animal therapy session.
Staff numbers are enough to meet care needs, but no details on team stability or agency staff use.
There were enough staff to ensure person centred care.
Training includes regular refreshers and supervisions, but nothing on specialist courses or qualifications.
Staff received regular training and the registered manager had a system in place to show when staff needed to refresh training.
AI Generated
Last inspected: March 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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