Working at Roland Residential Care Homes - 231 North Circular Road

People were protected from the risk of abuse. Risks to people's health, care and safety were assessed and reduced. Staff supported people to take their medicines safely and as prescribed.

There was an open and inclusive atmosphere at the service. Staff told us they were well supported and it was a nice place to work.

There were sufficient staff on shifts to support people and meet their needs safely.

Staff completed regular refresher training courses in a range of areas, including mental health awareness, oral care, drug and alcohol awareness. Managers supported staff through regular supervisions and appraisals.

The registered manager was visible in the service and people felt comfortable to approach them. Staff told us they were well supported and it was a nice place to work.

Staff organised a range of activities for people, including arts and crafts, music/dancing, exercises, walks, café lunches, cooking and the occasional trips to different places.