Working at Roland Residential Care Homes - 163 Hampden Way
163 Hampden Way, London, N14 7NB
Operated by Mr Dushmanthe Srikanthe Ranetunge
7 bedsResidential homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.0/10
Key Finding
"A positive culture and safe practices impress, although managers cover shifts for sick staff and activities lack a dedicated coordinator."
Safety & Risk
8/10
✓
Risks to people were assessed and regularly reviewed. Staff had completed safeguarding training and understood their role in identifying and reporting any concerns. Medicines were managed safely and incidents were recorded and managed effectively.
Staff Culture
8/10
✓
There was a positive culture throughout the service which focused on providing care that was personalised. Comments from staff included 'It's a good team here, everyone respects each other' and 'the manager is always approachable'.
Staffing Levels
6/10
✓
There was enough competent staff on duty. Staff told us that there were no concerns around staffing arrangements and that whenever staff called in sick or were unable to attend their shift, the managers made every effort to cover the shifts.
Training & Dev
7/10
✓
Staff had also completed specialist training which reflected the needs of those whom they supported. For example, they had completed training in the management of Parkinson's disease and MAPA. Staff had regular supervision with a senior member of staff.
Management
7/10
✓
People and staff praised the managers of the service and agreed that they were approachable, knowledgeable, fair and did their job well.
Programmes
6/10
✓
Per 2017 comprehensive inspection: People participated in a range of different social activities including visits to parks and cafes, cinema, music groups, arts and crafts, shopping, dancing, personal training and holidays with residents from other homes.
Points to consider
Staff numbers are enough to cover needs, but managers have to step in and cover shifts when staff call in sick.
Staff told us that there were no concerns around staffing arrangements and that whenever staff called in sick or were unable to attend their shift, the managers made every effort to cover the shifts.
Varied everyday activities like outings, arts, crafts and shopping trips, but no dedicated coordinator or specialist programmes to enrich the role.
Per 2017 comprehensive inspection: People participated in a range of different social activities including visits to parks and cafes, cinema, music groups, arts and crafts, shopping, dancing, personal training and holidays with residents from other homes.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2021
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews