Last updated: 10 February 2026
"Strong safety practices and supportive management with a positive team culture, but unstructured activities and basic training need improvement."
Detailed reviewed risk assessments; medicines safe with protocols, competency checks, yearly reviews; safeguarding training; incidents recorded and discussed.
Open culture; staff felt comfortable raising issues; 'strong supportive team... I do feel supported... great team here'.
There were enough staff on duty to ensure person centred care, two overnight, extras for one-to-one; rotas reflected this.
Comprehensive induction with Care Certificate and shadowing; regular supervision; training in safeguarding, mental health, MCA/DoLS, medicines with refreshers.
There was a registered manager in post; staff positive about management: 'I do feel supported... great team here'; good oversight via regular audits acting on issues.
Encouraged activities with internal organisation and support for interests like football matches, computer use, holidays, worship.
No dedicated activities coordinator or structured programme, just basic support for outings and personal hobbies.
The home encouraged people to take part in activities and organised internal activities as well as supporting people to take part in their individual interests.
Only standard training like mandatory topics and basic induction, no specialist courses or funded qualifications.
Training records showed that staff completed training in subjects such as safeguarding, health and safety, mental health, Mental Capacity Act 2005 (MCA) and DoLS, infection control and food hygiene.
Staffing adequate for person-centred care and extras when needed, but no details on retention or agency use.
There were enough staff on duty to ensure that people received person centred care. This included two staff on duty overnight... extra staff were on duty to facilitate this.
AI Generated
Last inspected: February 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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