Working at Roebuck Nursing Home

Safeguarding processes in place were effective. Medicines were managed safely and administered in accordance with the prescriber’s instructions. Checks and audits were in place.

Staff were positive about the culture and approach in the service. They felt the whole team were engaged in helping people live their best lives.

Staff numbers were consistent. Systems were in place to ensure staffing levels remained sufficient including assessment, observations and feedback from people.

Systems were in place to ensure staff received the training, support and supervision needed for their roles. A staff member said, 'There is enough training and support from the home manager and a regular supervision every 2 months.'

People, relative, staff and partners all gave positive feedback about the management of the service. All feedback shared stated that the registered manager and senior staff were approachable and receptive to any feedback they gave.