Working at Rodwell House
Brox Lane, Addlestone, KT15 1HH
Operated by Rodwell House Limited
75 bedsNursing homesHomecare agenciesSupported housingSupported living
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.6/10
Key Finding
"Staff feel supported by an approachable manager with strong safety and good training, but limited activities leave many residents bored."
Safety & Risk
8/10
✓
Medicines were managed safely... Accidents and incidents were monitored, and lessons were learned... Staff were knowledgeable about safeguarding and knew how to report signs of abuse.
Staff Culture
7/10
✓
Staff found the new registered manager supportive, friendly and approachable and said they felt listened to now. Staff said things were much better.
Staffing Levels
6/10
✓
There were enough staff deployed to meet people's needs... Feedback from people and relatives was mixed... others told us they sometimes had to wait 'quite a while', especially during busy times.
Training & Dev
7/10
✓
Staff received induction and ongoing training... mandatory training was updated regularly... a practice development team worked alongside care workers to champion best practice.
Management
7/10
✓
A new registered manager had been appointed since our last inspection and staff told us they found them approachable and supportive with an open-door policy.
Programmes
4/10
!
The service had recruited one activity coordinator, but more were required... Rodwell House did not have a daily activity plan... Feedback from people... Most people told us there was not enough for them to do.
Points to consider
Only one activities coordinator and no daily plan, so lots of residents are bored in their rooms and the job stays mostly routine care.
Activities had increased, but there were still not enough activity coordinators to provide the range of activities and social engagement to meet everyone's individual needs... Most people told us there was not enough for them to do and they mainly spent time in their rooms watching television.
Staffing is enough most days but gets stretched in busy times, leading to longer waits for help.
Feedback from people and relatives was mixed. Some... thought there were enough staff... Others told us they sometimes had to wait 'quite a while', especially during busy times.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2023
Requires improvement
Safe
✓
Good
Effective
!
Requires improvement
Caring
✓
Good
Responsive
!
Requires improvement
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews