Last updated: 10 February 2026
"Staff feel like a family and valued with approachable managers, but limited activities and incomplete recruitment records need improvement."
People's risks assessed and staff knew people well; accidents and incidents recorded, analysed and shared; staff confident in safeguarding reporting; medicines mostly safe with issues fixed promptly
Staff felt appreciated, part of the family and supported; 'We are a family, we all get along well'; 'I love it here, we are a big family'; proud to work at Rodlands
There were enough staff on duty; staff told us they were able to carry out their role effectively and had enough staff to ensure people's needs were met safely; consistent carers noted
Per 2018 comprehensive inspection: thorough induction and training specific to conditions like dementia and diabetes; regular supervision and competency checks
Deputy manager and registered manager approachable and acted immediately on issues; staff, people and professionals complimentary: 'The deputy manager has an excellent understanding of all of the residents, staff and has a strong understanding of what good care is'
Per 2018 comprehensive inspection: part-time activities coordinator provides afternoon group activities, one-to-one sessions, trips to pub or hairdresser, community links like pre-school visits
The role is mostly routine personal care with only part time activities in the afternoons and no full time coordinator.
People said they were happy with activities at the home although these had only been provided in the afternoons since the previous activities coordinator left in summer 2017
Just standard training like dementia and induction with regular supervision, no specialist courses or funded qualifications.
Per 2018: People were supported by staff who received thorough induction and training specific to the conditions that people were living with, including dementia, and diabetes
Hiring records sometimes missed details like work history gaps or staff health checks.
There was a recruitment process in place. However, we found this had not always robust. Gaps in employment were not always explained and the medical fitness of staff had not always been sought and reviewed prior to employment
AI Generated
Last inspected: June 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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