Last updated: 9 February 2026
"Approachable manager, good training and positive team culture, although high agency staff use at night affects consistency."
Per 2021 targeted inspection: We were assured that the provider was preventing visitors from catching and spreading infections, meeting shielding and social distancing rules, admitting people safely, using PPE effectively, accessing testing, promoting safety through layout and hygiene, managing outbreaks, and had up-to-date IPC policy.
Per 2020 comprehensive inspection: A member of staff said, 'The training and support is really good. It's a lovely place to work and there is good teamwork. The registered manager is approachable and is always about.'
Per 2020 comprehensive inspection: People were supported by enough staff. Whilst there was a high number of agency staff, particularly at night, the registered manager was recruiting.
Per 2020 comprehensive inspection: The home had a bespoke electronic system for staff training records. At the time of our inspection the system showed most courses were above 90% compliant.
Per 2020 comprehensive inspection: Staff we spoke with reported the registered manager was visible and approachable, and the registered manager confirmed they completed morning and evening walk rounds of the home whilst being available throughout the day.
Per 2020 comprehensive inspection: There were a variety of activities which included arts and crafts, baking, music and films, a knit and natter club and a men's club.
High use of agency staff especially at night means the team might not always feel settled or consistent.
Whilst there was a high number of agency staff, particularly at night, the registered manager was recruiting, with seven awaiting interview and the home used the same agency staff to ensure consistency.
AI Generated
Last inspected: December 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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