Working at Rockville Short Break

Improvements had been made in how people's risks were assessed and managed. People's individual risks were known, reviewed and regularly monitored by management and the care staff team.

The service had new members of care staff since the last inspection, morale of staff was improved and the atmosphere within the service happy.

Staffing levels were arranged around people's individual needs. Everyone using the service required one to one support, our observations showed there were enough staff available to meet people's specific needs.

Staff working at the service completed a thorough induction programme which included shadowing staff, training and regular supervision.

Staff told us the management team were always available to offer support and advice. Staff said they felt valued.

We observed people involved in different activities which were specific to people's choices and needs.