Working at Rockny House
25 Birmingham Road, Kidderminster, DY10 2BX
Operated by Mrs Caterina Mitchell & Mrs Anna Giannini
15 bedsResidential homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.6/10
Key Finding
"Strong safety and positive leadership with supportive staff culture, although reliance on extra hours for staffing and basic activities hold it back."
Safety & Risk
8/10
✓
2021 targeted inspection: We were assured that the provider had procedures in place to prevent people and staff acquiring and spreading infections, was meeting shielding and social distancing rules, could admit people safely, using PPE effectively, accessing testing, promoting safety through premises, could manage outbreaks.
Staff Culture
7/10
✓
Per 2018 comprehensive inspection: Staff spoke of being very confident that people always received good care... Tasks and duties were shared out and staff spoke well of feeling that everyone's developmental needs were supported.
Staffing Levels
6/10
✓
Per 2018 comprehensive inspection: People were supported by enough staff on duty at all times. Staff absences through annual leave or sickness were usually covered by other staff working additional hours, no agency staff were engaged to work in the home.
Training & Dev
6/10
✓
Per 2018 comprehensive inspection: Staff had received initial and refresher training both on-line and via face to face training... A number of staff had also achieved national care qualifications at all levels.
Management
7/10
✓
Per 2018 comprehensive inspection: Staff were positive about the leadership and skills of the registered manager and people using the service had a good relationship with the registered manager too.
Programmes
6/10
✓
Per 2018 comprehensive inspection: People were supported by staff to prepare food... participated in shopping trips... one person was giving guidance to staff about how to shop for and bake a cake... actively engaged in planning events and trips from the home.
Points to consider
Staffing is adequate with enough on shift, but they cover absences by working extra hours with no agency used.
Staff absences through annual leave or sickness were usually covered by other staff working additional hours, no agency staff were engaged to work in the home.
Only standard training and some care qualifications for staff, no specialist courses or career progression.
Staff had received initial and refresher training both on-line and via face to face training... A number of staff had also achieved national care qualifications at all levels.
No activities coordinator or special programmes, just some cooking, shopping trips and outings alongside routine care.
People... participated in shopping trips to purchase food... one person was giving guidance to staff about how to shop for and bake a cake... People were actively engaged in planning events and trips from the home.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews