Last updated: 9 February 2026
"Sufficient staffing, good training and supportive culture, but poor activities provision and safety gaps with medicines hold it back."
Per 2019 comprehensive inspection: Some medicine records were not always completed... safety was not always effectively managed. This was a breach of regulation 12 (Safe care and treatment).
Per 2019 comprehensive inspection: Staff felt supported in their role and told us the registered manager was approachable; improved team morale and positive culture.
Per 2019 comprehensive inspection: There were sufficient staff to meet people's needs and people received care in a timely way.
Per 2019 comprehensive inspection: Staff were equipped with the skills and abilities required for their role; an ongoing programme of training was in place.
Per 2019 comprehensive inspection: Systems to monitor the safety and quality of the care people received were not always effective or incomplete; breach of regulation 17 (Good governance).
Per 2019 comprehensive inspection: There was some provision for activities, but sometimes this was cancelled and there was no clear record of how people were supported to interact and engage in activities.
Activities are basic and often get cancelled when staff are needed for care, so the role is mostly routine tasks.
Per 2019 comprehensive inspection: Time was planned for staff to provide activities at selected times, however sometimes this needed to be cancelled to provide enough staff in other areas of the home.
Safety checks on risks and medication have gaps, so staff might miss guidance on handling things like seizures or meds.
Per 2019 comprehensive inspection: Care plans did not always contain sufficient explanations of the control measures... Some medicine records were not always completed.
Management oversight is weak with poor quality audits, so issues like record gaps aren't spotted or fixed promptly.
Per 2019 comprehensive inspection: Systems to monitor the safety and quality of the care people received were not always effective or incomplete.
AI Generated
Last inspected: June 2021
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

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