Last updated: 9 February 2026
"Approachable management, good staffing levels and a positive culture where staff feel valued, although activities lack specialist programmes and variety."
Accidents and incidents were analysed for lessons learnt and these were shared with the staff team to reduce further reoccurrence.
The registered manager told us they promoted an open and transparent ethos and staff told us they felt valued and listened to. One member of staff commented, 'The registered manager is a good role model. They are very knowledgeable and encourage us to speak up.'
Staff said they felt there were enough staff to meet people's needs safely and didn't feel rushed or under pressure. One member of staff said, 'This is one of the best places I have worked. The staffing is very good and it means we can meet people's needs properly.'
Staff told us and records confirmed they received a comprehensive induction and a varied package of on-going training to help them meet people's needs... including specialist training in behaviour management.
Relatives and staff spoke highly of the registered manager. One relative said, 'The manager is so approachable and you can go to her with anything. They work with us all the time so she knows first-hand what we all do.'
People were supported to follow their interests and take part in social activities... We saw these included trampolining, walks, swimming, going out for meals and trips to the cinema and walks.
Only basic activities like outings, walks and swimming, no specialist programmes or coordinator to add variety beyond routine care.
People were supported to follow their interests and take part in social activities. Care plans contained details of all the activities people enjoyed and on the day of our visit three people had been out to their preferred activity. We saw these included trampolining, walks, swimming, going out for meals and trips to the cinema and walks.
AI Generated
Last inspected: December 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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