Working at Rockingham House
22 The Mount, Malton, YO17 7ND
Operated by Warmest Welcome Limited
26 bedsResidential homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.6/10
Key Finding
"Supportive and approachable management fosters a friendly culture with strong safety practices, but unclear staff retention and basic training are drawbacks."
Safety & Risk
8/10
✓
2022 targeted inspection: Assured provider preventing infections, meeting shielding/distancing rules, admitting safely, using PPE effectively, accessing testing, promoting safety via hygiene/layout, managing outbreaks, up-to-date policy.
Staff Culture
7/10
✓
Per 2018 comprehensive inspection: friendly, open and inclusive atmosphere; staff said the registered manager was always available, helpful and approachable.
Staffing Levels
6/10
✓
Per 2018 comprehensive inspection: enough staff were deployed to meet people's needs in a timely way; a relative said 'They have time to stand and chat with people, they are not always rushing off.'
Training & Dev
6/10
✓
Per 2018 comprehensive inspection: Staff received regular training, supervisions and annual appraisals to support continued professional development; staff said additional courses and guidance always available.
Management
7/10
✓
Per 2018 comprehensive inspection: Staff told us the registered manager was approachable and supportive with an 'open-door' policy and was a visible presence actively involved in managing care.
Programmes
6/10
✓
Per 2018 comprehensive inspection: activities coordinator arranged wide range including dominos, ukulele sing-songs, pre-school visits, singing groups and outings/trips.
Points to consider
Staffing is adequate with time for chats, but no details on staff retention, agency use or proactive hiring.
Per 2018: enough staff were deployed... They have time to stand and chat with people, they are not always rushing off.
Only regular training and supervisions, no specialist courses or funded qualifications.
Per 2018: Staff received regular training... used supervisions and an annual appraisal to support staff's continued professional development.
Activities are regular with a coordinator like games, music, visits and outings, but no specialist programmes or innovative methods.
Per 2018: activities coordinator... We play dominos... ukulele and gives us a sing song... 'Little ones' from pre-schools... chaps... singing... outings and trips out.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews