Working at Rock House Residential Home
Tickhill Spital, Doncaster, DN11 9EZ
Operated by Andrew Pass
57 bedsResidential homes
Workplace Score
6.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.5/10
Key Finding
"Hands-on management and a proud, supported team, but adequate staffing without strong retention and only standard training."
Safety & Risk
7/10
✓
We were assured the provider was making sure infection outbreaks can be effectively prevented or managed. Per 2020 comprehensive inspection: Risks to people's care were well managed by the service.
Staff Culture
7/10
✓
Per 2020 comprehensive inspection: Staff were well motivated, and proud of the home. Staff told us they felt listened to and supported by the management team.
Staffing Levels
6/10
✓
Per 2020 comprehensive inspection: The registered manager made sure there were enough staff to keep people safe and to properly meet people's needs.
Training & Dev
6/10
✓
Per 2020 comprehensive inspection: A record was kept of training staff had undertaken. This showed staff had received a range of training in areas appropriate to the needs of people using the service. New staff completed a structured induction programme and went on to receive regular supervision and appraisal.
Management
7/10
✓
Per 2020 comprehensive inspection: The registered manager had a very 'hands on' approach and placed an emphasis on observing and talking to people about their experience of the care provided to them.
Programmes
6/10
✓
Per 2020 comprehensive inspection: The provider employed an activities coordinator and there was a range of activities on offer to suit people's needs and interests.
Points to consider
Staffing levels are enough to meet needs but nothing special, with no details on agency use or long-term staff retention.
Per 2020 comprehensive inspection: Staff we spoke with felt there were enough staff working with them to support people effectively.
Only standard training and induction mentioned, no specialist courses or funded qualifications for staff.
Per 2020 comprehensive inspection: A record was kept of training staff had undertaken. This showed staff had received a range of training in areas appropriate to the needs of people using the service.
Activities coordinator provides regular events like singers and fitness classes, but no specialist or innovative programmes.
Per 2020 comprehensive inspection: The provider employed an activities coordinator and there was a range of activities on offer to suit people's needs and interests. These were well received by people and their relatives.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews