Working at Roby Lodge
Tarbock Road, Liverpool, L36 5XW
Operated by HC-One Limited
40 bedsResidential homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.0/10
Key Finding
"Supportive management and positive culture make staff feel valued, but basic activities without a dedicated coordinator and agency staff reliance hold it back."
Safety & Risk
8/10
✓
Medicines were used safely by staff who were appropriately trained and competent. Incidents and accidents were reported and investigated in a timely way and lessons were learnt from them to help reduce the risk of them reoccurring.
Staff Culture
8/10
✓
Staff were positive about the culture of the service and about their experience of working at Roby Lodge. Their comments included, 'Working at Roby Lodge has been a very enjoyable experience' and 'Every day at work is enjoyable.'
Staffing Levels
6/10
✓
Staffing rotas listed the right amount of staff on each shift with the required skills to meet people's needs and keep them safe. Arrangements were in place to maintain safe staffing levels including the appointment of agency staff.
Training & Dev
6/10
✓
Staff received relevant training and support to carry out their roles effectively. Records showed and staff confirmed they had completed training in topics relevant to their role and people's needs.
Management
8/10
✓
Staff told us they felt well supported, valued, involved and listened to. Their comments included, 'Management are very approachable and very understanding' and '[registered manager] is the best, involves us in everything and listens to our point of view.'
Programmes
5/10
!
People were offered a range of activities and opportunities to socialise. Activities included bingo, quizzes, puzzles, art and crafts and day trips.
Points to consider
Basic activities like bingo, quizzes, crafts and outings with no dedicated coordinator, so the role is mostly routine personal care.
Activities included bingo, quizzes, puzzles, art and crafts and day trips.
Adequate staffing levels but they rely on agency staff at times even if block booked for consistency.
Arrangements were in place to maintain safe staffing levels including the appointment of agency staff. Agency staff were block booked to help maintain consistent care for people.
Only standard training and induction with no specialist courses or funded qualifications mentioned.
New staff including agency staff completed an induction programme at the start of their employment... Staff were supported through regular supervision, team meetings and an annual appraisal.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews