Working at Roby House Care Centre

Just a basic range of activities mentioned, no coordinator or special programmes to make the job more varied.

had access to a range of activities they could take part in.

Some care records inaccurate, like noting bed wash instead of shower, so might give wrong care.

a person had been receiving assistance to shower in line with their preferences and care plan, however their care records indicated they had only had a body wash in bed.

Uses some agency staff and has vacancies, so call bells slower at busy times.

utilising some agency workers to ensure safe staffing levels were always maintained. recruitment was ongoing... If you use it at busy times, they are slower.