Working at Roborough House
Tamerton Road, Plymouth, PL6 7BQ
Operated by Roborough House Ltd
44 bedsNursing homes
Workplace Score
4.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 4.8/10
Key Finding
"Staff feel valued and supported with safety improvements, but unstable leadership from multiple managers and high agency use hold it back."
Safety & Risk
7/10
✓
Service rated safe with improvements in safeguarding, risk assessments, medicines management and incident reporting.
Staff Culture
6/10
✓
Staff said they felt respected, valued and supported; 'It's really so much better... More organised and we have all had the training we need'.
Staffing Levels
4/10
!
Sufficient numbers of staff but high number of agency staff, in particular nurses.
Training & Dev
5/10
!
Staff received appropriate training with system to monitor, but records did not include most nursing posts due to agency nurses.
Management
3/10
✕
No registered manager in post, interim is third manager in last 3 years and systems not yet embedded.
Programmes
3/10
✕
Time for people to have social interaction and go out into the community.
Points to consider
No permanent manager in post, and this is the third manager in three years so leadership feels unstable.
The manager in post is the third manager in the last 3 years... At the time of our inspection there was no registered manager in post
High use of agency nurses means the team is not as stable as it could be.
The service still used a high number of agency staff, in particular nurses
No activities coordinator or structured programme mentioned, so the role is mostly routine personal care.
There was time for people to have social interaction and go out into the community
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2023
Requires improvement
Safe
✓
Good
Effective
!
Requires improvement
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews