Working at Robinson House
24c Fordham Road, Ely, CB7 5AQ
Operated by Conquest Care Homes (Soham) Limited
10 bedsResidential homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.0/10
Key Finding
"Strong leadership and safety practices with good training and team spirit, but uncertain staff retention and no dedicated activities coordinator."
Safety & Risk
8/10
✓
2021 targeted inspection: 'We were assured that the provider was using PPE effectively... accessing testing for people... and staff... promoting safety through... hygiene practices... infection outbreaks... effectively prevented.'
Staff Culture
7/10
✓
Per 2019 comprehensive inspection: 'Staff felt supported and understood the provider's vision and values for the home... Staff understood their responsibilities... worked well as a team.'
Staffing Levels
6/10
✓
Per 2019 comprehensive inspection: 'There were enough staff to support all the needs of the people using the service. People, staff and relatives were satisfied there were enough staff.'
Training & Dev
7/10
✓
Per 2019 comprehensive inspection: 'Staff told us they received both supervision and competency checks... Staff had received training from professionals in other services which was tailored.'
Management
8/10
✓
Per 2019 comprehensive inspection: 'She [registered manager] is a brilliant manager, you can go to her about anything. She has an open-door policy.'
Programmes
6/10
✓
Per 2019 comprehensive inspection: 'People accessed different activities... bowling centre... "You said, we listened" picture board... zoo... American themed "July 4th" party... sensory garden.'
Points to consider
Staff numbers meet basic needs, but no details on low staff turnover or minimal agency use for a stable team.
Per 2019 comprehensive inspection: 'There were enough staff to support all the needs of the people using the service. People, staff and relatives were satisfied there were enough staff to carry out personal care duties.'
Varied outings and events from resident suggestions, but no dedicated activities coordinator or specialist therapy training for staff.
Per 2019 comprehensive inspection: '"You said, we listened" picture board... zoo... American themed "July 4th" party... garden was designed to be accessible and a sensory space.'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews